About Us

At Serenity

we're more than just an agency we're a family dedicated to crafting experiences that are as seamless and stress-free as possible.

Where Your Journey to Wellness Begins.

Our Story

At Serenity Medicare Thailand, we believe that true wellness is not just about healing the body but also nurturing the soul.

Our mission is to create a health and wellness journey that is as seamless, supportive, and enriching as possible. With a team of dedicated professionals who bring years of experience in healthcare, elderly care, post-surgery recovery, and wellness services, we are here to provide you with exceptional care every step of the way.

Our team is united by a shared passion for service and a deep understanding of what it means to care for others. From nursing expertise to therapeutic practices, from managing medical agencies to providing emotional support, each member of our team brings unique skills and heartfelt dedication to your well-being.

We understand that being far from home, navigating different languages and cultures, or undergoing medical treatment can feel overwhelming. That’s why we are committed to offering not only expert care but also warmth, trust, and comfort.

Whether you’re seeking gender affirmation surgery with attentive aftercare, elderly travel and wellness programs, or personalized in-home wellness services like Thai massage and pedicures, we strive to make every moment of your journey stress-free and fulfilling. By combining professionalism with genuine compassion, we aim to help you achieve the best version of yourself—inside and out.

Let us guide you toward a healthier, happier life. At Serenity, your well-being is at the heart of everything we do. Together, we’ll craft a journey that leaves you feeling cared for, confident, and truly at peace.

get to know us!

Rainny

Head of Gender Affirmation Surgery & Aftercare

“With over 5 years of experience in the medical field, I’ve learned that true care begins with understanding. I believe in quality, trust, and helping each individual find the service that truly fits their needs. I’m here to support you with sincerity and professionalism, because you deserve nothing less.”

Hello, my name is Rainny. I'm original from Lamphun, a province in the northern part of Thailand.

I have more than 5 years of experience working in the medical field. I used to work in the plastic surgery clinic in Phuket as a manager and also have experience as a manager of a medical agency in Bangkok.

What I have learned from my past experiences is that caring with understanding of the patient is the most important thing. It is very important to invest on only in the product or service that is perfect for yourselves. As such it is only right that you take the relevant time to decide what is right for you, and I am happy that you might take what we have to offer into consideration. I hope to gain your trust and give us the opportunity to take care of you.

Sirin

Head of Elderly Travel & Wellness Care

“With compassion at the heart of my care, I strive to be more than just a nurse. I aim to be a source of comfort, trust, and healing. For those far from home, I provide not only expert nursing but emotional support and understanding. Because true healing goes beyond the body—it begins with the soul.”

Hello! My name is Sirin. I am from Chiang Mai, a province in northern Thailand.

I currently work in Bangkok and have over 3 years of combined experience in nursing, specializing in elderly care and patients requiring special attention, particularly post-surgery recovery. I prioritize and pay meticulous attention to every detail of my patients' needs. I am passionate about service and enjoy helping people. I am deeply fulfilled by the opportunity to be a small part of someone's life, providing care and attention when they need it most.

As many of my patients are from abroad, facing the necessity of undergoing surgery, seeking treatment, or needing to reside in Thailand for care and recovery, I understand their feelings well. I recognize the significant need for physical and emotional support, care, and attention.

Being far from home, with different languages and cultures, it is essential to have a knowledgeable and skilled caregiver who can provide expert nursing care, facilitate comfort, and offer a sense of trust and warmth.

Siri

Head of Wellness Care Service

“A lifelong learner with a heart for service, I’ve walked many paths—from technology and tourism to caregiving and healing. Each chapter has deepened my purpose to support others with knowledge, empathy, and care. Because when we help others grow, we grow too.”

Hello! My name is Siri. I'm a lifelong learner with a diverse skill set and a passion for personal growth.

I've always invested in my education, dedicating time and resources to expanding my knowledge in various fields. This has allowed me to build a varied career path, from working in construction technology for international companies in Australia to becoming a tour guide. When the COVID-19 pandemic hit and the tourism industry came to a standstill, I pivoted to coaching and building support groups, helping others navigate the challenging times and find new opportunities.

This experience fundamentally changed my perspective on life. Helping others has also helped me tremendously, including receiving a government scholarship to study healthcare and senior care. Now, I work as a caregiver and am dedicated to improving the well-being of my clients, utilizing my knowledge of therapeutic practices and massage therapy to help them heal and thrive.